Schmartz.com Product Support
May 21, 2013, 09:04:46 PM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: 01/03/13:  Although registration for new accounts is now closed, we encourage you to browse the forum and download files as a guest.  Should you need further assistance, please email us directly at support@schmartz.com.
 
   Home   Help Search Login Register  
Schmartz.com Product Support > Obsolete or Discontinued > PS3IR-PRO > PS3IR-PRO stopped working
Pages: [1]   Go Down
« previous next »
  Print  
Author Topic: PS3IR-PRO stopped working  (Read 721 times)
0 Members and 1 Guest are viewing this topic.
philhu
Jr. Member
**
Offline Offline

Posts: 13
« on: June 10, 2009, 07:59:36 AM »
I rebuilt my Harmony Remote to make sure I got the codes correctly. 

Unplugged and replugged the IR Rcvr.  Within 10 seconds, tried to hit '0', nothing

What am I missing?
Logged
rdenghel
Administrator
Expert
*****
Offline Offline

Posts: 309
« Reply #1 on: June 10, 2009, 02:24:16 PM »
I presume you are using the same power source and the same cable, and that you verified that both are in working order. This is the most frequent reason why devices stop working.

You mentioned rebuilding your remote. Please verify that the correct IR code is mapped to the "0" (zero) key on your remote. Also, the PS3IR-PRO has to be the active device on your remote when pairing the PRO with the PS3.

I also presume the PS3 was in pairing mode when trying to pair the PS3 with it.

Can we interest you in an upgrade to the world-famous PS3IR-1000 for $39.95?

Has anything changed in your setup that would cause the PRO to expire prematurely?

Last but not least, fear not for we still have a couple of PROs in stock, for just such cases.

Romeo Denghel
Schmartz, Inc.
Logged
MMuecke
Administrator
Expert
*****
Offline Offline

Posts: 293
« Reply #2 on: June 12, 2009, 08:21:41 AM »
I would ask, what were the circumstances? Was it working one day and it just stopped? Did you change anything before it stopped working?

Need more details so that we can help Smiley
Logged
timkaufmann
Newbie
*
Offline Offline

Posts: 1
« Reply #3 on: July 25, 2009, 04:59:51 PM »
Same here. Yesterday, the PS3IR-Pro was working fine, but not today. Unplugged, replugged, pressed "0" - nothing. Changed the cable - nothing. Neither PC nor Mac show a USB Device once the PS3IR-Pro has been connected.

Tim
Logged
rdenghel
Administrator
Expert
*****
Offline Offline

Posts: 309
« Reply #4 on: July 25, 2009, 05:33:27 PM »
Just send it in and we'll fix it up.

Romeo Denghel
Schmartz, Inc.
Logged
jordanb05
Newbie
*
Offline Offline

Posts: 2
« Reply #5 on: July 21, 2010, 04:33:13 AM »
Everything worked great then I got a new ps3 slim. Now it wont pair at all. No change with remote just a new ps3. Can't update my firmware because I have a mac. It was one of the first batch. Any help?
Logged
rdenghel
Administrator
Expert
*****
Offline Offline

Posts: 309
« Reply #6 on: July 21, 2010, 08:23:33 AM »
Jordan,

We'd be happy to update the firmware for you. Just send in the PRO and we'll take care of it.

Romeo Denghel
Schmartz, Inc.
Logged
jordanb05
Newbie
*
Offline Offline

Posts: 2
« Reply #7 on: July 22, 2010, 07:07:13 AM »
Will that fix my problem?
Logged
rdenghel
Administrator
Expert
*****
Offline Offline

Posts: 309
« Reply #8 on: July 22, 2010, 08:58:28 AM »
As far as I know, the PRO works fine with the Slim. I see no reason why it won't work for you.

Romeo Denghel
Schmartz, Inc.
Logged
Pages: [1]   Go Up
  Print  
« previous next »
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.17 | SMF © 2011, Simple Machines Valid XHTML 1.0! Valid CSS!