Author Topic: Discontinued?  (Read 807 times)

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Offline WhatHappend

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Discontinued?
« on: April 16, 2010, 11:20:33 AM »
Is the 500 model still being made?  It is not available on the Schmartz.com page.

Offline rdenghel

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Re: Discontinued?
« Reply #1 on: April 19, 2010, 06:14:56 PM »
The PS3IR-500 is no longer sold. However, as with all of our products, it is still supported.

Romeo Denghel
Schmartz, Inc.

Offline fullerms

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Re: Discontinued?
« Reply #2 on: May 09, 2010, 09:38:10 AM »
The PS3IR-500 is no longer sold. However, as with all of our products, it is still supported.

Romeo Denghel
Schmartz, Inc.

Is a replacement model being planned?  The 500 was in the sweet spot in terms of price  :(

Offline rdenghel

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Re: Discontinued?
« Reply #3 on: May 09, 2010, 11:19:27 AM »
It may have been the sweet spot in terms of price, but that is no longer the case for us. We have moved manufacturing here to Texas, and that has changed the manufacturing costs. Also, we need to be able to support our growing customer base, and that adds to the cost as well. Except when golfing and sometimes even then, we still answer the phones directly without the need to navigate through menus. "If you are human, press 1... Your estimated wait time is four months..." :)

So, from our perspective, the 500 no longer makes economic sense.

Romeo Denghel
Schmartz, Inc.