Lowering the cost was the reason we seriously started thinking about a new version of the PRO. But, in the process we added some of the more popular feature requests. We also totally rebuilt the firmware update process and created a cool utility that wasn't .NET based. All in all, it was our most ambitious release to date.
When we released the PS3IR-1000, we called everyone with a PRO order on the books and offered them either the PS3IR-1000 or a reduction in the price of the PRO. Several people still wanted the PRO. But most everyone changed their order to the PS3IR-1000. Mostly I think everyone was surprised that we would call them personally and offer them the new prices. We received effusive praise for that move. On the other hand, it looks like there are some people that are upset that we didn't announce the new product earlier. So it seems there are a few existing PRO owners that that would like a way to upgrade to the new version. This is a more difficult problem. But, if possible, I’d like to somehow make the best of the situation.
I can think of a few ways to address the upgrades:
1) We could offer to reprogram the PRO with the new boot code that is compatible with the PS3IR-1000. This would work with the new utility and add the additional macro capabilities but not the IR transmit and power sensing. We could probably do this for the cost of shipping and a $5 handling fee. It would require a ton of development however because of the hardware differences. Obviously, this is not my favorite.
2) Alternatively, we could offer to trade in a PRO for $30 credit towards the purchase of a PS3IR-1000. It's not a money making deal for us and, it isn't all that wonderful for those that just bought a PRO either. It's more of a meeting in the middle to resolve a complicated situation.
From what I can tell, most people are perfectly happy with their PRO. So, we'll certainly continue to support the PRO version by keeping up with any changes caused by Sony. For those in the much smaller group that love to tweak things and absolutely have to have the latest toy with all the latest features, I would like to see them upgrade. This way I can focus new development mostly on the PS3IR-1000. That would work best for us since we have a rather small R&D team (at the moment). Besides, I also want time to work on something (not PS3 related) that every tweaker will probably want to add to their home theater system.
We also plan to continue to drive the price of the PS3IR-1000 down over the next year as we tweak the manufacturing process and obtain better pricing from our suppliers. Hopefully this will be well received even though it means that early adopters will pay slightly more. It remains to be seen just how much we can improve efficiency and how much our costs will go down over time. At some point I would hope we could get to the $50 range but that seems like a very aggressive goal at the moment.
As always, we are interested in your feedback. No fair beating us up though so; be kind with any negative feedback. Of course, positive feedback is also greatly appreciated anytime.