Author Topic: Product Support Question  (Read 876 times)

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Offline BRENT1H

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Product Support Question
« on: May 22, 2008, 12:46:14 PM »
I installed the device and configured my Harmony 890 remote to use the Sony PS2.  It seems to work except when I am at the intro screen to a DVD, I cannot select Play or any of the other items.  I can however scroll to them no problem.

If I start the movie with the Sony game controller and the movie is in progress, I can pause and unpause.

Thanks,
Brent

Offline Beerstalker

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Re: Product Support Question
« Reply #1 on: May 22, 2008, 01:22:45 PM »
Make sure that you map the Harmony OK button to the X command.  It is originally mapped to the select command which does not work.  Evidently there is a limitation in the Harmony database that will only let them map the ok button to Enter, Select, or OK in the database.  It is not Mike's fault.
For help setting up your Harmony remote feel free to send me a PM. 

Include your model of remote, inputs settings for your TV, AV Receiver, etc., and any other setup requests.  I will also need your Harmony Login name and password (I recommend changing your password temporarily to 12345).